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COVID-19 info

COVID-19 info

Despite the Coronavirus outbreak in Europe, is operating normally. Orders are fulfilled at the same speed as usual. 

Due to a large number of orders shipping may be delayed by 1 working day when compared to our usual schedule of shipping orders within 24 hours of payment. You can therefore expect all orders (including bikes) to ship within a maximum of 48 hours from receiving payment. 

Air mail shipping has stopped all outgoing operations and we are currently forced to withdraw that shipping option from our store. Air mail is only used for small orders which require a cheap (usually 3-5 EUR) solution.

EU and UK orders now ship out using DPD. As of 04.04.20 all domestic and international deliveries are on schedule and we have not observed any delays. 

Non-EU orders to Europe ship using FedEx and UPS only. If you are located in a non-EU European country like Ukraine or Serbia this can result in higher shipping fees as opposed to express mail services which are currently on hold.

Overseas orders (ex. N. America, Japan) ship as usual and fees have not changed. Delivery times remain within the 3-4 working day mark. 

This message will be updated should anything change.